IndianOil launches the newly enhanced Automated Unified System (AUS) of refill booking for the Indane customers ofDelhi, Hyderabad, Chennai, Bangalore, Kolkata,Lucknow, Ghaziabad, Chandigarh, Kochi, Noida and Patna from 5th March 2011. This multimodal system, designed to make refill booking faster, simpler and more efficient, enables you to book your refills round the clock through SMS and IVRS supported dialing to numbers given below . The process of dialing are different for Delhi & Rest of country.
For Booking in Delhi
If you are using the SMS facility for the first time, then
SMS IOC < STD Code + Distributor’s Tel. Number > < Consumer Number > to xxxxxxxxxx.
For example, in case the distributor’s telephone number is 26024289 and consumer number is QX00827C, SMS shall be sent as follow :
IOC 1126024289 QX00827C. For subsequent bookings, send SMS IOC toxxxxxxxxxx.
Process for rest of the Country
Step 1 : To use the SMS booking facility kindly register your mobile number through IVR System . Once the registration is just done , simply book a cylinder by typing IOC to xxxxxxxxxx.
The IVRS/SMS numbers applicable for each state are below.
Important
If your consumer number is of four digits, add one 0 (zero) to make it five and then book
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