The Banking Ombudsman is person appointed by the Reserve Bank of India to redress customer complaints against certain deficiency in banking services.The Banking Ombudsman is a quasi judicial authority. It has power to summon both the parties – bank and its customer, to facilitate resolution of complaint through mediation. It is already posted that Twenty kinds of refusals and dispute can be complained to the Banking Ombudsman .
The complaint can be filed on plain paper or by online form which is provided by RBI webside . For filing online complaint , click Complaint Form which will being following window.
The aforesaid form should be filled up as directed therein. However, before